The GoRowinGo Warranty is provided to the initial retail purchaser of any GoRowinGo products. GoRowinGo warrants that such products will be free from defects in material and workmanship when put to normal use and properly maintained for the warranty period as described below.

Warranty Period

The Warranty Period for all coverage begins from the date of purchase and will remain in place for a period of one (1) year.

What is Covered

GoRowinGo warrants that your rowing machine and other GoRowinGo products will be free of defects in materials or workmanship under normal home use. It is recommended that you register your GoRowinGo by visiting GoRowinGo Product Registration Page, or complete and mail back us the product registration form, so that your purchase information will be stored in our system. 


GoRowinGo will, at its option, repair or replace a defective GoRowinGo product without charge. To replace your GoRowinGo product, please contact our friendly customer service team to obtain a return shipping label. GoRowinGo will ship you a replacement. Replacement GoRowinGo product may be new or reconditioned units and carry a 1 year warranty.

Warranty Exclusions

The GoRowinGo product warranty is not offered for appliances operated outside of the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province. Only the use of GoRowinGo brand product and accessories will guarantee the proper functioning and lifetime of your GoRowinGo products. Any damage to or malfunction of your GoRowinGo products resulting from the use of non-GoRowinGo products and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.

To Report A Claim

If you have a claim related to a product covered by this warranty, please complete a warranty claim by clicking here.